IAM has two types of email address:<\/p>\n
1. Name based email addresses – these directly reflect the user of the email account. \u00a0If you have one of these it will operate as a normal email address. \u00a0It will be equipped with webmail for reading your email without your own computer and auto responder capabilities for replying automatically to senders while you are away (among other capabilities).<\/p>\n
2. Role based email addresses – these reflect a position within the organisation. \u00a0These\u00a0only forward messages to name based email addresses and do no store any messages on the server.<\/p>\n
If you are a user of the IAM email system there are some useful links you should know about. \u00a0Note that for all of these, when you are prompted to login you must enter the full email address of the account you are trying to access and the password for that account. \u00a0IAM email accounts (ending in @iam-afghanistan.org) should only be used for IAM business. \u00a0Use personal email accounts for personal matters.<\/p>\n
This is the normal way you would read your email. \u00a0Webmail is provided (see below) for times when this is not possible to do. \u00a0Please follow this link to see more about how to\u00a0setup your computer to read mail using a mail program. \u00a0http:\/\/it.iam-afghanistan.org\/setup-iam-e-mail-in-windows-live-mail\/<\/a><\/p>\n Note that we recommend that you use POP3 rather than IMAP to download your messages.<\/p>\n We recommend that you configure the display name on your name based address to indicate your role. Eg. \u201cAndrea Jones (IAM Executive Assistant)\u201d would be the display name for andrea.jones@iam-afghanistan.org<\/p>\n We do\u00a0not\u00a0<\/strong>recommend this. \u00a0Please use a mail application on your computer instead.<\/span> <\/em>\u00a0If you really mus t do this please see these notes:<\/p>\n Setup Google mail fetcher<\/a><\/p>\n Setup Yahoo mail fetcher<\/a> (these are not our instructions \u2013 please refer to the \u2018setup google mail fetcher\u2019 instructions for IAM specific settings)<\/p>\n Setup outlook.com\/hotmail.com mail fetcher<\/a> (these are not our instructions \u2013 please refer to the \u2018setup google mail fetcher\u2019 instructions for IAM specific settings)<\/p>\n Sometimes people will accidentally send you emails that are too large for you to download to your computer. \u00a0If this happens you will need to use webmail to locate the large message, read it online, and remove it so that your email program no longer tries to download it. \u00a0You can use the webmail link above or if you’d like to go directly to a specific email program you can use one of these links :<\/p>\n Horde –\u00a0http:\/\/webmail.iam-afghanistan.org\/horde\/index.php<\/a><\/p>\n Roundcube –\u00a0http:\/\/webmail.iam-afghanistan.org\/3rdparty\/roundcube\/index.php<\/a><\/p>\n Squirrelmail –\u00a0http:\/\/webmail.iam-afghanistan.org\/3rdparty\/squirrelmail\/index.php<\/a><\/p>\n <\/p>\n If you need to read your IAM email from a different computer (please avoid internet cafes) you can do this at http:\/\/webmail.iam-afghanistan.org<\/a><\/p>\n That will take you to a screen where you can change your password, setup autoresponders, setup forwarding, or use one of 3 different email programs to read your mail (you can set one as your default if you like so that it automatically opens after a number of seconds).<\/p>\n If you need to setup an auto-responder for while you are away from the office for a period of time you can do this at\u00a0http:\/\/webmail.iam-afghanistan.org\/webmail\/x3\/mail\/autores.html<\/a><\/p>\n Suggested settings for this are:<\/p>\n Character set:<\/strong> utf-8<\/p>\n Interval:<\/strong>\u00a048 hours (this means that if someone sends you multiple emails while you are away you will only respond to the first one in a 48 hour period with your auto responder message)<\/p>\n From:<\/strong> this is your friendly email name and we recommend you include your job title in brackets after your name eg. Najeeb\u00a0Abdullah (Gardener)<\/p>\n Subject:\u00a0<\/strong>Out of office – %subject%<\/p>\n (by including %subject% in the subject it will replace %subject% with the subject of the email that the person sent you. \u00a0It helps mail software to identify the message as belonging to a particular conversation)<\/p>\n Body:<\/strong><\/p>\n “Thanks for your email. I am out of the office and unable to respond to your email. \u00a0If your message is urgent you may prefer to contact my manager (give their name and email address here) while I am away.”<\/p>\n Start and stop dates:<\/strong>\u00a0Set the start date if you want to pre-set your message in advance of your absence. \u00a0Set the stop date\u00a0so you don\u2019t have to remember to turn the message off when you return (but you will need to update this if you stay away longer than originally planned).<\/p>\n WARNING:<\/span><\/strong><\/p>\n <\/p>\n Role based email addresses are always forwarded to another email address where you will read them. \u00a0But if you want to write a message that appears to come from your role based email address how do you do that? \u00a0You set up your email so that you can send mail using different identities.<\/p>\n Follow the instructions at this link to enable your mail program to work with different identities:\u00a0http:\/\/it.iam-afghanistan.org\/sending-email-with-different-identities\/<\/a><\/p>\n Recommendations:<\/p>\n If you need to change the forwarding destination of your IAM role based email address you can do this at\u00a0http:\/\/webmail.iam-afghanistan.org\/webmail\/x3\/mail\/fwds.html<\/a><\/p>\n WARNING:<\/span><\/strong><\/p>\n Note:<\/p>\n Recommendations for use:<\/p>\n <\/p>\n This is not commonly needed and is very complicated to get working correctly. \u00a0But if you really have a need for it it is accessible from\u00a0http:\/\/webmail.iam-afghanistan.org\/webmail\/x3\/mail\/filters\/userfilters.html<\/a>. \u00a0It enables you to set processing rules based on the contents of incoming mail in order to send them to different destinations. \u00a0It would normally only be used for a role based email address where a forwarding rule was in place so that one person still receives all the messages sent to it, even if a filter doesn’t send the message\u00a0to anyone else.<\/p>\n Like I said, it is really hard to get it working correctly – so generally it is better to stay away from this.<\/p>\n <\/p>\n [display-posts id=367 include_content=”true”]<\/p>\n","protected":false},"excerpt":{"rendered":" Two types of email address IAM has two types of email address: 1. Name based email addresses – these directly reflect the user of the email account. \u00a0If you have one of these it will operate as a normal email address. \u00a0It will be equipped with webmail for reading your email without your own computer<\/p>\nReading your messages from your personal email account on a cloud based mail system<\/h2>\n
What if someone sends me email that is too big to download to the mail program on my computer?<\/h3>\n
Webmail<\/h2>\n
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Setting an auto-responder for while you are away<\/h2>\n
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Role based email addresses<\/h1>\n
Using identities<\/h2>\n
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Managing forwarding<\/h2>\n
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Setting up email filtering<\/h2>\n
Frequently Asked Questions<\/h1>\n