Collection of self help knowledge articles
If you know your current email password but you want to change it you can do this through IAM webmail (http://webmail.iam-afghanistan.org) 1. Once the main page has loaded after logging in Click on Change Password 2. Enter a new password, then enter it again. The page will page that the passwords match and that
If you forget your email password you can reset it by going to our self service password reset webpage: https://iam-afghanistan.org/it/mail/password-reset.php On that page you simply enter the first part of your IAM email address and if we have an alternate email address recorded for you we will email a password recovery link to your alternate
If you don’t want to use an external email client (we recommend you should) or you need to temporarily access your email account from another computer you can do it using your web browser by going to http://webmail.iam-afghanistan.org You will see this page: From here you can change forwarding or autoreply options, but you can also
Help, my email account has been hacked! What should I do? Act fast. Don’t give the bad guys time to use your account to hack other services you use (via their password reset facility) infect other people you know (by sending them poisoned email or links) extract sensitive personal information from your account and use
There are a few possibilities, and many can be done without needing to upgrade your dropbox account, so try them first. do you have access to dropboxes that you no longer need (or never needed…?) – maybe you inherited them from your predecessor or maybe they were from a previous job role. You can go
Two types of email address IAM has two types of email address: 1. Name based email addresses – these directly reflect the user of the email account. If you have one of these it will operate as a normal email address. It will be equipped with webmail for reading your email without your own computer
We are often asked about computer encryption. Some common questions are: What encryption should I use on a Windows computer? We are often asked about computer encryption. Some common questions are: What encryption should I use on a Windows computer? It depends which version of Windows you are using. For Windows 8.1 use bitlocker –
If you have multiple email addresses sending to a single mailbox it can be helpful to setup your mail client to allow you to send emails with multiple identities, which means that it would allow you at the time you send the message to choose which email address to send the email from. Here are
Q. Can anything be done to improve the organisation of dropbox folders? A. The overall organisation is something that we are looking at. The organisation within a folder is ultimately up to the folder owner, though we are considering if it is appropriate to give some guidelines for project team folders. Q. It is too
As we receive questions we’ll put them here. None yet.
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