Category Archives: Knowledge Articles

If you no longer want Windows 8.1 to connect to a wireless network that you’ve previously saved the password for you could try right clicking on it and choosing “forget” but sometimes this doesn’t work. Another way is to open up a command prompt as an administrator (press WINDOWS-X and choose “Command prompt (Admin)”) and perform the following: Type: netsh wlan show profiles Locate the name of the wireless profile you’d like to forget. type: netsh wlan delete profile name=”[PROFILE NAME]” Replacing

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1- Go task manager (Ctr+Shft+Esc) in processes tab and highlight explorer.exe then click the end process button. 2- Click file and make new task. 3- Type explorer.exe and press enter to make a new task for your display. 4- Click windows icon and x at the same time and select command prompt as admin. 5-

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Your email is stored by Thunderbird in your profile folder. You can get to your profile folder by opening an explorer windows and entering the following: %AppData%\Thunderbird\Profiles Inside this folder will be a folder with a random string of letters followed by “.default”. This is your email profile. It is a good idea to back

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Backup email After locating your email profile (how to find your Thunderbird profile), close Thunderbird Then copy your profile folder to another location. This could be your desktop or an external drive. Make sure to make a note of the location so you can easily find it if something goes wrong. Remove the .msf file

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If your profile folder is not in the default location (you are using Thunderbird portable or someone has moved it), you can find the location from Thunderbird. In Thunderbird open Tools > Account Settings The Account Settings window will open. In the Account Settings windows, select “Server Settings” for the appropriate account. Your email profile

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Settings Username:                                             is the same as email address POP3 (incoming mail) server:           mail.iam-afghanistan.org port:                            

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If you want to use Thunderbird with IAM email you will need to know the following settings.  Scroll down to see a step by step setup guide. Here are the settings you will need to know to setup IAM email: Email Address:               <your address>@iam-afghanistan.org Username:      

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If you are out of the office and you would like the IAM email system to automatically reply to emails people send you so that they know that you are out of the office you can setup an Auto Responder.  You do this by going into IAM webmail (http://webmail.iam-afghanistan.org) and then following these instructions: 1.click

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NOTE: IAM email is only permitted to be forwarded to another address at @iam-afghanistan.org – we do not permit forwarding to other email systems.  If you try it it will work for a little while, then you’ll start losing your messages when our system notices what you’ve done and removes your setting.  SO DON’T DO

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