Instructional self help articles
If your profile folder is not in the default location (you are using Thunderbird portable or someone has moved it), you can find the location from Thunderbird. In Thunderbird open Tools > Account Settings The Account Settings window will open. In the Account Settings windows, select “Server Settings” for the appropriate account. Your email profile
Settings Username: is the same as email address POP3 (incoming mail) server: mail.iam-afghanistan.org port:
If you want to use Thunderbird with IAM email you will need to know the following settings. Scroll down to see a step by step setup guide. Here are the settings you will need to know to setup IAM email: Email Address: <your address>@iam-afghanistan.org Username:
As of November 2013, spam (irrelevant, inappropriate email) should be delivered to a spam folder instead of your Inbox. If you are using an email client installed on your computer this should automatically move these to a spam folder or a junk mail folder in the email client. If you are using IAM web mail
If you are out of the office and you would like the IAM email system to automatically reply to emails people send you so that they know that you are out of the office you can setup an Auto Responder. You do this by going into IAM webmail (http://webmail.iam-afghanistan.org) and then following these instructions: 1.click
NOTE: IAM email is only permitted to be forwarded to another address at @iam-afghanistan.org – we do not permit forwarding to other email systems. If you try it it will work for a little while, then you’ll start losing your messages when our system notices what you’ve done and removes your setting. SO DON’T DO
If you know your current email password but you want to change it you can do this through IAM webmail (http://webmail.iam-afghanistan.org) 1. Once the main page has loaded after logging in Click on Change Password 2. Enter a new password, then enter it again. The page will page that the passwords match and that
If you forget your email password you can reset it by going to our self service password reset webpage: https://iam-afghanistan.org/it/mail/password-reset.php On that page you simply enter the first part of your IAM email address and if we have an alternate email address recorded for you we will email a password recovery link to your alternate
If you don’t want to use an external email client (we recommend you should) or you need to temporarily access your email account from another computer you can do it using your web browser by going to http://webmail.iam-afghanistan.org You will see this page: From here you can change forwarding or autoreply options, but you can also
There are a few possibilities, and many can be done without needing to upgrade your dropbox account, so try them first. do you have access to dropboxes that you no longer need (or never needed…?) – maybe you inherited them from your predecessor or maybe they were from a previous job role. You can go
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