IAMTech

Sending email with different identities

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If you have multiple email addresses sending to a single mailbox it can be helpful to setup your mail client to allow you to send emails with multiple identities, which means that it would allow you at the time you send the message to choose which email address to send the email from.  Here are the instructions for different mail programs:

Thunderbird – http://kb.mozillazine.org/Mozilla_Suite_:_FAQs_:_Mail_Aliases

Windows Live Mail – This only allows you to setup multiple inboxes, but that is fine.  What you do is you set up inboxes for your other identities and tell it not to include them when downloading new mail.  http://windows.microsoft.com/is-is/windows-live/mail-add-email-account-faq

If you are using IAM webmail then you will be using either HORDE, ROUNDCUBE or SQUIRREL MAIL.

If you use HORDE you can go to Settings (the gear icon at top middle of the screen)-Preferences-Mail-Personal Information.  Create a new identity at the top, set the from address to be the address you are sending messages on behalf of.  If sending from a role based account please put the full name as “your name (your role)” or something along those lines.  The display name of a role based email account should indicate both the role AND the name of the person who is sending the message.
If you use ROUNDCUBE, you can go to Settings (the gear icon on the top right of the screen)-Identities, then press the + button in the identities column on the screen.  The email line in the new identity column is where you put the email address that you are wanting to send messages on behalf of.  If sending from a role based account please put the full name as “your name (your role)” or something along those lines.  The display name of a role based email account should indicate both the role AND the name of the person who is sending the message.
If you use SQUIRREL MAIL, you can go to Options, Personal Information, Edit Advanced Identities.   In Add New Identity, the email address line is where you put the email address that you are wanting to send messages on behalf of.  If sending from a role based account please put the full name as “your name (your role)” or something along those lines.  The display name of a role based email account should indicate both the role AND the name of the person who is sending the message.

 

If you have set up email fetching in gmail to download messages from the IAM mail server into your gmail account then you may need to setup multiple identities in gmail – https://support.google.com/mail/answer/22370?hl=en

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